Autoreplyx (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
Table of Contents
- Information We Collect
- How We Use Your Information
- Instagram / Third-Party Platform Disclaimer
- Data Sharing
- Data Retention
- Data Deletion Requests
- Cookies
- Children’s information
- Security
- Changes to This Privacy Policy
- Contact Information
1. Information We Collect
When you use Autoreplyx, we may collect the following types of information:
- Account information such as email address and subscription details
- Instagram account identifiers (such as username, account ID) provided during connection
- Instagram messages, comments, or interactions required to deliver automation features
- Payment-related information (processed securely by third-party payment providers; we do not store full card or UPI details)
- Technical information such as IP address, browser type, device information, and usage logs
2. How We Use Your Information
We use collected information to:
- Provide and operate Instagram DM automation features
- Authenticate users and manage account access
- Send transactional emails such as order confirmations, password resets, and subscription notifications
- Maintain platform security, performance, and reliability
- Comply with legal and regulatory obligations
3. Instagram / Third-Party Platform Disclaimer
Autoreplyx is an independent service and is not affiliated with, endorsed by, or associated with Instagram or Meta Platforms, Inc.
Instagram is a third-party platform, and its policies or enforcement actions are beyond our control. We are not responsible for account restrictions, limitations, or actions taken by Instagram.
4. Data Sharing
We do not sell or rent personal data.
We may share data only with trusted third-party service providers strictly for operating the platform, such as:
- Hosting and infrastructure providers
- Payment processors
- Email delivery services
These providers are authorized to process data only as necessary to perform their services for Autoreplyx.
5. Data Retention
We retain personal data only for as long as necessary to provide our services or comply with legal obligations.
When an account is closed or a data deletion request is received, data will be deleted or anonymized unless retention is required by law.
6. Data Deletion Requests
Users may request deletion of their personal data at any time.
To request data deletion, please email us at: support@autoreplyx.ai
Please include:
- Your registered email address
- Your Instagram username (if connected)
We will review and process deletion requests within a reasonable timeframe.
7. Cookies
Autoreplyx uses cookies and similar technologies to ensure proper website functionality and improve user experience.
8. Children's information
Autoreplyx is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
9. Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be 100% secure.
10. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the service constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, you may contact us at: support@autoreplyx.ai.